How to Spot a Cleaning Scam: Red Flags When Hiring a Cleaning Service
- Patrick Conlon
- Apr 3
- 3 min read
When it comes to hiring a professional cleaning service, you want peace of mind knowing your home or business is in safe, trustworthy hands. Unfortunately, not all cleaning companies are created equal, and some may not have your best interests at heart. Today, we're diving into the world of cleaning scams—how to spot them, avoid them, and hire only the best.
At Squeaky’s Cleaning Services, we pride ourselves on transparency, reliability, and top-notch cleaning expertise. That’s why we’re here to help you identify the red flags and make informed decisions when choosing a cleaning service.
1. Too-Good-to-Be-True Pricing
If a cleaning service offers prices that seem impossibly low compared to others in your area, it could be a red flag. While everyone loves a good deal, rock-bottom prices often come with hidden costs, like poor-quality cleaning, untrained staff, or even surprise fees after the fact.
What to Look For:
Ask for a detailed estimate that breaks down costs.
Compare pricing with other reputable companies in your area, like Charlotte, Fort Mill, or Nashville.
At Squeaky’s, our pricing starts at $125 and reflects the high-quality, professional service we deliver every time.
2. Lack of Credentials or Insurance
One of the biggest red flags is a company that cannot provide proof of insurance or certifications. This could leave you liable for damages or injuries that occur during the cleaning process.
What to Look For:
Verify that the company is insured. At Squeaky’s, we carry a $2M insurance policy through Thimble to protect our clients and team.
Check for certifications or professional affiliations that demonstrate credibility.
3. No Online Presence or Reviews
A legitimate cleaning company will have a professional website, social media presence, and customer reviews. If you can’t find any information about the company online, it’s a major warning sign.
What to Look For:
Browse their website for details about services, pricing, and contact information. Check out ours at www.squeakyscleaningservices.com.
Look for Google or Facebook reviews. Squeaky’s encourages all clients to leave feedback, and we respond to reviews within 24 hours.
4. No Clear Contract or Service Agreement
Beware of companies that don’t provide a written agreement outlining the scope of work, pricing, and policies. Without a contract, you’re left vulnerable to unexpected changes or disputes.
What to Look For:
Insist on a clear, written agreement. At Squeaky’s, we provide detailed service plans tailored to your needs, whether it’s weekly, bi-weekly, or monthly cleaning.
Review the terms before signing to ensure there are no hidden fees.
5. High-Pressure Sales Tactics
If a cleaning company pressures you to book immediately or refuses to answer your questions, it’s a red flag. Trustworthy companies will give you time to make an informed decision.
What to Look For:
Avoid companies that demand upfront payment without an inspection or consultation.
Choose a company like Squeaky’s that values transparency and builds trust through clear communication.
6. Poor Communication
If a company is hard to reach or takes forever to respond, it’s a sign they may not be reliable. A professional cleaning service should prioritize customer communication.
What to Look For:
Test their responsiveness. At Squeaky’s, we answer inquiries within 15 minutes and emergencies within 2 hours.
Look for multiple contact options, like phone, email, or text. Reach us at 704-252-5022 or info@squeakyscleaningservices.com.
Why Choose Squeaky’s Cleaning Services?
At Squeaky’s, we’re more than just a cleaning company—we’re your trusted partner in creating spotless, welcoming spaces. Here’s what sets us apart:
Transparent Pricing: No hidden fees or surprises.
Insured and Certified: Peace of mind with every service.
Excellent Reviews: A proven track record in Charlotte, Fort Mill, and beyond.
Customizable Plans: Weekly, bi-weekly, or monthly options to fit your schedule.
Final Thoughts
Hiring a cleaning service shouldn’t feel like a gamble. By keeping an eye out for these red flags and choosing a reputable company like Squeaky’s Cleaning Services, you can enjoy a stress-free cleaning experience.
If you’re ready to experience the difference of professional cleaning, contact us today or request a free quote. We serve Charlotte, NC, and surrounding areas, ensuring every home and business sparkles with care.
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